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Terms of Service

Thanks for browsing. You may access or use this website or related services in accordance with the following Terms of Service and any other terms mentioned on this website. By using the services, such as ordering merchandise on this site, you agree to all terms of service. This Agreement does not acknowledge any relationship (partnership, cooperation, employment or otherwise) between you and us. This agreement does not entitle you to be our representative. We reserve the right to make changes to this website, related policies and agreements, privacy statement and these Terms of Service at any time. You should regularly browse this website to review the above-mentioned policies and agreements, privacy statements, and updates or changes to these terms of service.


intellectual property


All of our software and content (which is defined as, or includes, any text, audio or music, videos, images, photographs and pictures) are our intellectual property works and are protected by intellectual property rights, copyright laws and the provisions of international conventions. This website is for personal and non-commercial use only. Use of the Content for any non-personal and/or non-commercial use is only expressly authorized by us and/or its third party licensors. No content of this website may be published, reproduced, sold or licensed without our consent or authorization. Any unauthorized action may result in civil consequences or criminal penalties.


We reserve the right to withdraw or modify any service without notice. We are not responsible if this website is unavailable at any time or for any period for any reason.


Product Description


We will endeavour to ensure that the content and product descriptions on this website are accurate and complete. However, we do not warrant that the content and product descriptions are accurate, complete, current and error-free. If you feel that the product we are offering does not match the description, please refer to our Return and Refund Procedure.


price


Prices indicated on this website are in New Taiwan Dollars. Unless there is a manifest error, acceptance of your order constitutes your agreement to pay the price displayed on this website. We endeavour to ensure that all prices displayed on this website are accurate, but cannot guarantee that all prices are correct and reserve the right to correct any errors. If we find an error in the price of any product you have ordered, we will notify you as soon as possible, at which point you will have the option to reconfirm or cancel the order. If we are unable to contact you, we will treat the order as if it were cancelled.


accept order


When you enter your personal information, payment information and submit your order, we will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not constitute acceptance of the order. When we send you an email confirming that the item has been dispatched, it means that your order has been accepted and your contract with us has been completed. Only the items listed in the confirmation email sent when the item is shipped are included in the contract.


We reserve the right not to accept orders for any reason in our sole discretion. Reasons include but are not limited to one of the following:


a) The item you ordered was out of stock, or was withdrawn because it did not meet our quality standards or because one or all of the items ordered were subject to delivery restrictions.


b) We found the price or product description to be wrong


c) We were unable to obtain payment authorization


d) You are not eligible to purchase as set out in the Terms of Service


If there are any issues with your order, our customer service team will contact you as soon as possible.


Delivery and Pickup


When you place an order on the site, you will be prompted with an expected delivery time. Our team will try our best to complete the delivery within the estimated time, but we cannot guarantee that the goods will be delivered to you within the estimated time.


We insure each order in transit until the item is delivered or picked up. When picking up the item, you will need to sign the Item Pickup Confirmation. After signing, you begin to take responsibility for the merchandise. If the pick-up person is not the original purchaser, or the delivery is a gift, it means that you accept the signature of the above-mentioned person as proof of delivery and that we have completed your order, and accept the transfer of related responsibilities. We reserve the right to update our shipping policy at our sole discretion without prior notice.


return the goods


We want to give you the best possible online shopping experience, so we have a free, no-question return policy. If for any reason you are not 100% satisfied with the item, you can return the item for a full refund.


a) Customers can return the item within 7 days after ordering.


b) Returned items must be in their original condition: i.e. unworn/used, in undamaged original branded boxes and bags, with all price tags intact.


If you wish to return an item, please complete the return form you received at delivery and return the item with the original packaging to our address. If you do not keep the purchase form, please call our customer service team and we will email you a replacement.


Please note that there are no refundable shipping charges for returns.


your rights


These Terms of Service are not intended to affect your rights under the laws of Taiwan.


responsibility


The views expressed to any media by designers, companies or third parties and their affiliates whose products are sold on this website are purely their personal opinions. We are not responsible for any such views and such views do not necessarily reflect the views of the Company.


We do not warrant that the use of this website and services will be error-free, nor that this website or the servers that support it are free of viruses or other harmful components. We recommend that all users of this website ensure that they have the latest software, including antivirus software, installed.


Certain things may occur outside our reasonable supervision, such as severe weather. In such cases, we will do our best to maintain the service, but will not be responsible for any failure to meet these Terms of Service.